Resident Liaison Officer

  • Permanent
  • Greater Manchester

We are looking to attract an experienced and enthusiastic resident liaison officer to join our social housing delivery team. This role will be based in Greater Manchester. Experience working on kitchen and bathroom schemes is essential.

Your background
We are looking for someone who is a forward thinker and proactive when solving problems, you can manage multiple priorities and enjoy variety in your work. Much of your role is dependent on developing a positive culture and developing working relationships, communicating with operatives, contractors, customers and clients, so we require someone who has excellent IT, written and verbal communication skills. Experience working on kitchen, bathroom and external refurbishments is essential.

General Responsibilities
You will join a strong diverse operational team that boasts a strong work ethic and are known for their friendly approach. As part of our customer team you will drive a customer focused and community based service for our housing customers. Whilst working closely with our internal teams, being forward thinking and ensuring all issues are resolved quickly and effectively. Working towards meeting internal and client KPI’s. The best interest of the customer is at the heart of what we do, working within client, company and statutory regulations.

What we offer you
This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team.  At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus many other benefits including career development.

Must hold a full UK driving License and own vehicle. (car allowance included)

What’s next?

What’s next?

If you meet the criteria and are ready to make the next step then apply by submitting a covering statement of your experience and your most up to date CV sharing your knowledge and career history.

To apply, please email

If you are interested in this role we would advise applying immediately to avoid disappointment.

We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.



Want to apply?

Please contact us via
and we will get back to you.

Don't forget to include your
name, email, CV and cover letter.